Articles by keyword "Internet banking"

• Customer adoption of multi channel usage: an empirical investigation of the banking industry

  • Journal: Global Academic Society Journal: Social Science Insight
    Vol. 1, No. 4, year 2008, pp. 38-47
  • Author(s): Vimi Jham
  • Keywords: services, retail banking, Factor Analysis, banking channels, branch banking, Internet banking, ATM, multi channel banking services, customer satisfaction