Business process modelling and simulation: advantages and disadvantages
Abstract
In the context of increasingly changing business environment, organizations need reliable tool for assessing and forecasting business processes. Such tool might be timely and manageable modelling and simulation (M&S) of business processes. M&S allow visualisation, imitation of behaviour and forecasting of wide scope of business processes.
Scholars describe many positive and negative aspects of applying modelling and simulation of business processes within the organisation. Thus, the aim of the article is to contrast main advantages and disadvantages of business process modelling and simulation, and to assess usage of M&S in planning of business processes.
The article overviews and sums-up opinions of Chang and Makatsoris (2001), Johnson (2000), Brown et al. (2000), Gould (2000), Giaglis et al. (2004), Banks (2000), Greasley (2004) and other researchers; and supports the findings with practical examples on how implementation of M&S has helped to improve business processing of huge transnational corporations.
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